The UK's leading claims innovator

Customer-centric, scalable solutions

SBS delivers personalised, technology-enabled claims fulfilment across a wide range of categories and tools — from household items to specialist sectors — making every claim smoother, faster and more cost-effective for insurers and policyholders alike.

Dealing with insurance is always difficult. Amy proved this to be a mistake. My phone call with Amy was “wonderful”. Friendly, professional and full of knowledge.
woman wearing black crew-neck shirt

David

21 January 2026

Dealing with insurance is always difficult. Amy proved this to be a mistake. My phone call with Amy was “wonderful”. Friendly, professional and full of knowledge.
woman wearing black crew-neck shirt

David

21 January 2026

SOLUTIONS

AI-driven automation for insurance operations.

Designed for accuracy, auditability, and real-world regulatory environments.

Intelligent Claims Processing

Automates routine claims, routes complex cases for human review, applies fraud checks, and maintains a full audit trail to deliver faster, fairer, and lower-cost settlements.

Trusted Decision Intelligence

Uses explainable, deterministic logic with consistent outcomes and advanced reporting, built for regulated environments to give compliance teams confidence and control.

Scalable Operational Efficiency

Integrates with our existing systems, equips handlers with smarter tools, and then scales without extra headcount to drive measurable productivity and performance gains.

Our Services

Our Services

Our Services

Our Services

Specialist Claims Solutions

We work with all our insurers personally to tailor technology around individual needs.  

We tailor our technology to support MGAs, insurers, claims handlers, and brokers by adapting to the way each organisation works.

What makes us better

What makes us better

What makes us better

What makes us better

Innovative Solutions Spotlight

Self-serve solutions

Customer portals let policyholders upload, track and manage claims on their terms while maintaining high touch support.

Validation tools
Customer Service Chatbots
Contact Centres
Continuous Innovation
Self-serve solutions

Customer portals let policyholders upload, track and manage claims on their terms while maintaining high touch support.

Validation tools
Customer Service Chatbots
Contact Centres
Continuous Innovation
Self-serve solutions
Validation tools

Proven over 15+ years, SBS’s validation system helps identify correct replacements, including ordering and delivery, saving time and cost for insurers. Integrations include Guidewire, CoreLogic & Duck Creek.

Customer Service Chatbots
Contact Centres
Continuous Innovation
Self-serve solutions

Customer portals let policyholders upload, track and manage claims on their terms while maintaining high touch support.

Validation tools
Customer Service Chatbots
Contact Centres
Continuous Innovation

Recent posts

Recent posts

Recent posts

Recent posts

Latest from us